Photostory Help Desk-Use at Your Own Risk!
With the publication of my tutorials and screencasts on Photostory 3 (both are available here), I've been receiving email requests for tech support on Photostory from literally around the world. It's been flattering certainly, and I really don't mind, but I'm pretty busy, so if I don't respond right away, that's why. If you have questions, and you would like me to take a look at your problem, email me at dsjakes@gmail.com. This certainly illustrates how connected we have all become.
Include:
Describe your problem as much as possible
Include any kind of error message
Include how many images you have used to build your story.
And just as a tip for two common problems:
Image names: no punctuation! Work with kids on properly saving files with correct nomenclature. Avoid spaces in file names (use underscores) and special characters.
Also, its a free program, and if you are building files with 200 images (and large ones at that), buy yourself a program capable of doing a video with that many images.
For the Flickr users out there, if you try and save a file that has All Rights Reserved, and no All Sizes button, and you download it, you'll get a file called Spaceball. Put that into a Photostory file and it's instant death.
Again, I'm willing, but it might take some several days to respond. I might be crazy offering this, but there is nothing worse than wanting to do something with technology, and having it go wrong, and not having access to some type of support...
Include:
Describe your problem as much as possible
Include any kind of error message
Include how many images you have used to build your story.
And just as a tip for two common problems:
Image names: no punctuation! Work with kids on properly saving files with correct nomenclature. Avoid spaces in file names (use underscores) and special characters.
Also, its a free program, and if you are building files with 200 images (and large ones at that), buy yourself a program capable of doing a video with that many images.
For the Flickr users out there, if you try and save a file that has All Rights Reserved, and no All Sizes button, and you download it, you'll get a file called Spaceball. Put that into a Photostory file and it's instant death.
Again, I'm willing, but it might take some several days to respond. I might be crazy offering this, but there is nothing worse than wanting to do something with technology, and having it go wrong, and not having access to some type of support...
posted by David at Saturday, April 14, 2007
5 Comments:
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